Emergency rescue
Call or WhatsApp the rescue line immediately.
The same number is used for phone calls and WhatsApp so responders can coordinate more quickly.
Share your exact location.
Send a clear photo or video if possible.
Describe whether the animal is bleeding, unable to stand, trapped, or in traffic.
Second Chance Tails
Situations that usually need urgent help
If you are unsure, it is still better to contact the shelter and share the condition clearly.
Road accidents and hit-and-run injuries
Open wounds, fractures, or visible trauma
Animals unable to stand or move safely
Abandoned puppies or vulnerable animals in danger
Illness, seizures, or distress requiring urgent help
Animals trapped in unsafe locations
After the first rescue message
Recovery support continues after the first rescue call.
Emergency care is only the beginning. Ongoing treatment, recovery, shelter support, and donor help are what turn a rescue into a real second chance.